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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra K

April 11, 2024

5  out of  5 rating by Sandra K
"This morning I TT Jessica. Very efficient. Upbeat and courteous. She immediately followed thru with our request. Welcome aboard Jessica! Look forward to meeting you in person."
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Janelle Osburn

April 4, 2024

5  out of  5 rating by Janelle Osburn
"Very good experience, thank you!"
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Citlalli Flores

April 4, 2024

5  out of  5 rating by Citlalli Flores
"Great customer service and very friendly staff. Thank you Kelsey for all your help!"
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Kim Skelton

March 28, 2024

5  out of  5 rating by Kim Skelton
"Have had State Farm for over 20 years. Never an issue that they couldn't resolve. Chelsey at Rossman State Farm is amazing."
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Allan M

March 28, 2024

5  out of  5 rating by Allan M
"A courteous and knowledgeable group of people that helped me transfer my policy from out of state, something that can be a stressful time for some. Samuel helped me move my policy to WA from AK and while there were some hiccups initially, another team member Chelsea helped remedy the problem and was informative; shows that these folks know their insurance! Highly recommend. 10/10. Edit 3/28/24. Once again, the staff at Brandon Rossman's State Farm Insurance pull through. After a quick vehicle sale, I needed to suspend my auto policy and within a 5 minute phone call, Jessica assured me that I could maintain my discounts and that I would be credited towards future bills once I continue my policy. She provided answers to questions I didn't even know I had. Again, another great experience."
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Tierney Ringnalda

March 26, 2024

5  out of  5 rating by Tierney Ringnalda
"Jessica was so responsive and helpful! She helped me find a rate I am happy with and was kind, open, and flexible."
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Rian Davis

March 26, 2024

5  out of  5 rating by Rian Davis
"Jessica did a great job getting my policy change in place. Great office to work with!"
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Meow Chu

March 22, 2024

5  out of  5 rating by Meow Chu
"I'm very pleased with this office. When I have any questions, they quickly explain the changes or to make sure everything is correct on my policy. Brandon has been excellent responding to my concerns quickly. Informing of new changes that could decrease my policy. I think they're doing a really good job."
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Cristian Chavarria

March 22, 2024

5  out of  5 rating by Cristian Chavarria
"Jessica was very helpful and answer all the questions I had she’s very happy and like her attitude of working"
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Yoali Hernandez

March 22, 2024

5  out of  5 rating by Yoali Hernandez
"I had the pleasure of working with Jessica, she was very courteous and detail oriented when giving me my auto quote!"
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Brittonia Biava-adams

March 21, 2024

5  out of  5 rating by Brittonia Biava-adams
"Friendly and knowledgeable staff, have been a customer for nearly 10 years!"
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Cindy Newton

March 20, 2024

5  out of  5 rating by Cindy Newton
"Kelsey was very helpful and we she was able resolve potential problem quickly!"
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Alma K Rodriguez Pineda

March 19, 2024

5  out of  5 rating by Alma K Rodriguez Pineda
"Jessica helped me out very quickly and is super knowledgeable. Makes me confident in choosing State Farm. If y’all haven’t given this gal a raise- now is a great time!!!! 😁"
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Elizabeth Liu

March 8, 2024

5  out of  5 rating by Elizabeth Liu
"Jessica was just a pleasure to work with in getting the best auto and homeowners insurance. We really appreciate her knowledge, patience, and kindness answering our questions and helping us update our homeowners policy."
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Francine Bradney

January 24, 2024

5  out of  5 rating by Francine Bradney
"Great service. Friendly"
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Dutch Rebel

January 24, 2024

5  out of  5 rating by Dutch Rebel
"Today, my wife and I went into Brandon's office to go over our yearly insurance for our 2 vehicles, main-house and our mother-in-law house in the back. His office is conveniently located off of Mill Plain Blvd in Vancouver, WA. We have been with a lot of different insurance companies where up until now we haven't been happy. Brandon also gave us information that we inquired about regarding life insurance for the both of us. We will be sticking with Brandon again for another year. Not many insurance companies find time for you once a year to go over everything. Oh yeah and he saved us $50.00 a month. I can't leave that out! Respectfully, Aaron and Gayle Agelink"
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Rick Ackerman

January 22, 2024

5  out of  5 rating by Rick Ackerman
"Always impressed with the quickness and efficiency in which Brandon and his team attend to my insurance needs. Not your typical insurance company. I high recommend Brandon for all your insurance needs."
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Debra Arnott

January 20, 2024

5  out of  5 rating by Debra Arnott
"Both Brandon and Jessica were very helpful and able to give us a great deal on coverage! It’s clear they care about their customers and were personable without being pushy in any way."
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Megan Peaker

January 18, 2024

5  out of  5 rating by Megan Peaker
"Kelsey Laing is professional and answers questions thoroughly."
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Norm Birch

December 13, 2023

5  out of  5 rating by Norm Birch
"This State Farm office has carried ALL of my vehicle insurance policies since 1988 ! Professional, detail oriented, easy to work with, no issues and no problems. Highly recommended! Norm Birch 12-13-23."
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Julie Richardson

December 7, 2023

5  out of  5 rating by Julie Richardson
"State Farm, Heidi I’d like to thank you so much for adding my daughter back on to my policy. You’ve been so great to us and my entire family now, we are ALL back with State Farm."
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Louis Haro

November 29, 2023

5  out of  5 rating by Louis Haro
"Everything is being done with my needs so far and I feel welcome to the family, I appreciate Yesica help. Thank you."
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November 29, 2023

5  out of  5 rating by Karen
"Jessica was very helpful and worked with me to meet my needs."
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A Windey

November 23, 2023

5  out of  5 rating by A Windey
"I called Brandon’s office to cancel insurance for a vehicle we sold and Jessica was very knowledgeable to recommend pausing the insurance on that car so that we could get credit for the two years of accident free so in another year we could get an accident free discount. I appreciate that thoughtfulness and the help I received."
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Erik Adamson

November 17, 2023

5  out of  5 rating by Erik Adamson
"They always have the answers to my questions and are on top of it. Two thumbs up and stars across the board!! Thanks guys!"